Politique d'annulation

This booking policy governs all scheduled sessions included with your Consumer Education and Restoration Package. Booking or attending any session confirms your agreement to these terms. Booking window • You can book sessions up to 90 days in advance • You must book sessions no later than 10 days before the session start date • Sessions are limited to one 30 minute update per month during active service Client scheduling responsibility • You are responsible for scheduling your monthly 30 minute update session • Sessions take place during regular business hours by video, phone, webinar, email, or similar format • Missed or unused sessions do not roll over and are forfeited Cancellation and rescheduling • You can cancel or reschedule sessions online up to 72 hours before the start time • Changes made more than 72 hours before the session carry no fee • Changes made less than 72 hours before the session incur a 50 dollar fee • No shows incur a 50 dollar fee Fees and payment requirements • All booking related fees must be paid before services continue • Shipping fees of 20 dollars per document bill separately and are due within 3 days of invoice • Late invoices incur a 25 dollar late fee • Unpaid or late invoices pause services and affect processing timelines • Missed payments can result in service discontinuance and account closure Service scope tied to bookings • Sessions support consumer profile audit, consumer education, and administrative progress updates • Services run for six months from start date or until dispute and restoration activity concludes, whichever occurs first • Booked sessions support active administrative work but do not extend service terms Final terms • All sales are final • Payments earn fees at submission and do not depend on session attendance • Booking access does not change contract formation, earned fees, or cancellation rights • Services and bookings remain non transferable

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